Come and see us

• I haven’t been to a dentist in years. Will you lecture me?

  No. This comes up more than any other question, and the answer never changes: we are not here to make you feel bad about the past. Plenty of our patients arrive after five, ten, fifteen years away. We look at where things are now, tell you plainly what we see, and agree a plan you are comfortable with. Nobody at this practice is going to sigh at you.

• How much is this going to cost?

  You will know before anything begins. After your exam, our treatment coordinator sits down with you privately, goes through the plan, verifies your insurance benefits, and gives you the out-of-pocket figure in writing. No surprises and no hidden fees. If the number is difficult, say so. That is what the payment plans are for.

• Do you take my insurance?

  We accept most plans, including PPO options such as Ameritas, Cigna, Humana, Principal, UnitedHealthcare and Medicare. We also take major credit cards, checks and cash, and offer third-party financing through Cherry with 0% APR options for those who qualify. Call us on (407) 593-0600 with your plan details and we will check before you come in.

• I’m in pain right now. Can I be seen today?

  Call us on (407) 593-0600. We hold time for emergencies and offer same-day appointments to both new and existing patients whenever we can. If you have a severe toothache, a broken or knocked-out tooth, or think you may have fractured your jaw, phone the practice rather than booking online. We will get you in faster.

• At what age should my child first see a dentist?

  We start seeing children from around age three. Early visits are short, gentle and mostly about getting comfortable in the chair. From there we can apply fluoride and sealants to protect developing teeth, and catch alignment issues early, when they are far simpler to correct.

• Do you speak Spanish?

  Yes. Dr. Daboin practises in English, Spanish and Portuguese, and Dr. Romero in English and Spanish. If you would rather have your appointment in Spanish, tell us when you book and we will arrange it. Sí, hablamos español.

• I’m genuinely frightened of the dentist. What can you do?

  Tell us before you arrive so we can plan around it. We use local anaesthetic and oral conscious sedation, which keeps you relaxed and awake, and we go at whatever pace you need. Many anxious patients find the first appointment is the hardest and everything after it is manageable.

• What happens at a first visit?

  You will be welcomed and asked to finish any paperwork you have not completed online. An assistant walks you through the office and asks what brought you in. We take the X-rays we need, a hygienist assesses your gum health, and then Dr. Romero or Dr. Daboin examines you and explains what they have found. Finally you sit down privately with our treatment coordinator to go through the plan and the cost. Expect around an hour.

Something else on your mind? (407) 593-0600 A person answers, and no question is a silly one.